free tool
Train Delay Compensation Calculator
Delayed train in the EU or UK? Enter your ticket price and delay length to see exactly how much you can claim back — directly from the operator, for free.
You can claim 25% — ticket price
€12.50
Claim directly from the train operator — it's free and no claim agency is needed. Keep your ticket and note the train number.
Estimates based on EU Regulation 2021/782 and UK National Rail Delay Repay tiers. Some operators pay more under voluntary schemes (e.g. DB, SNCF G30, Eurostar e-vouchers). Season tickets and passes use separate per-journey formulas — check your operator's scheme.
EU trains: 25% / 50%
EU Regulation 2021/782 — 25% of the ticket price back for 60-119 minute delays, 50% for 120+ minutes. Applies to DB, SNCF, Trenitalia, Renfe, ÖBB, and international routes.
UK Delay Repay: up to 100%
Most UK operators pay from just 15 minutes of delay — 25%, 50%, or 100% of your ticket depending on delay length. No-fault: the cause does not matter.
Cash, not vouchers
You can insist on cash (bank transfer) rather than vouchers in both the EU and UK. Operators must offer a money option.
Claim direct, free
Train claims are simple online forms — keep your ticket, note the train number, and file within the deadline (28 days UK, typically 3 months EU).
Frequently Asked Questions
How much compensation do I get for a delayed train in Europe?
Under EU Regulation 2021/782 you can claim 25% of your ticket price when you arrive 60-119 minutes late at your final destination, and 50% when the delay is 120 minutes or more. Compensation under EUR 4 is not paid out. Some operators pay more voluntarily — Deutsche Bahn and SNCF both run their own schemes on top of the EU minimum.
How does UK Delay Repay work?
Delay Repay is tiered: 25% of a single ticket for 15-29 minutes, 50% for 30-59 minutes, 100% for 60-119 minutes, and 100% of a return ticket for 2+ hours. A few operators (like Heathrow Express) only start at 30 minutes. Claims go through the operator's website, usually within 28 days of travel.
Does compensation apply to Eurostar?
Yes. Eurostar falls under EU passenger rights: 25% back for 60-119 minutes, 50% for 120+. Eurostar also offers higher-value e-vouchers as an alternative — take the cash if you don't travel often.
What about Interrail or Eurail passes?
Pass holders have a separate compensation scheme based on the number of delayed journeys logged during the pass validity. Individual delayed journeys on a pass don't follow the per-ticket percentages — check the Eurail/Interrail compensation form.
Was my delay caused by weather — can I still claim?
In the UK, yes — Delay Repay is no-fault, weather included. In the EU, a force majeure exemption (introduced in 2023) covers extreme weather and major disasters, but routine causes like technical faults, staffing, and congestion remain fully claimable.